PayPal Ordering Tracking: How Customers Can Track Their Orders?

By | August 18, 2023

It is common for individuals to seek tracking details whenever they buy something online. It not only helps them track their order but also provides a sense of security. That’s why proof of shipment and delivery is a mandatory requirement for PayPal.

What we like the most about PayPal order tracking is that it offers Sellers Protection to sellers for their online transactions.

On the other hand, customers can use this feature to see if their orders are marked shipped. This acts as proof that the shipment is verified by PayPal.

Now the question is how to track orders using the PayPal tracking number. We will answer this and more in the post below.

Guide For Customers To Track Their Orders Using PayPal Tracking Number

Once you get the PayPal tracking number of your order, you can easily track your shipment. Don’t worry if you haven’t done it before. We are here to guide you through the steps. Just follow the given instructions and you are good to go.

  • Access the PayPal Activity section. Here you can see the details of all your transactions and orders. You can also check older orders by using the period option.
  • Now select the order that you want to track. Once the order opens, you will see various details such as the shipping service name, delivery date, shipment address, and more. However, you can only see these details if your order is shipped by the seller and they have uploaded the tracking information. If not, then you cannot track your order.
  • You can find your PayPal tracking number in your mailbox. The mail should be from PayPal. You will receive the mail only if the tracking details are uploaded by the seller.
  • Once you find your tracking number, go to the website of the shipping company. Enter the tracking number in the required box and track your order directly from the courier’s site.

So you can see how easy it is to track your orders using PayPal tracking order.

How PayPal Tracking Works?

Now that we have discussed how to track orders with PayPal tracking numbers, let’s make ourselves familiarise with the way it works.

PayPal has made it mandatory for all its sellers to upload order tracking numbers for every transaction. This enables PayPal to provide tracking details to customers.

Using the PayPal tracking number, customers can track their orders and access other important details. These include shipment service names, delivery dates, shipping dates, and more.

If you think it through, the PayPal tracking feature is beneficial for your business.

  • It will make you eligible for Seller Protection and helps you gain PayPal’s trust. It can help you avoid PayPal holds, reserve lockups, chargebacks, and disputes.
  • You will receive your funds more quickly as PayPal won’t lock them in their reserve.
  • It will keep your customers updated about their orders. This will make them trust your business and they may even come back to shop more.

PayPal tracking is a simple thing, and yet so useful for both sellers and customers.

Steps To Add Tracking Numbers On PayPal

As we mentioned before, sellers are required to upload tracking numbers on PayPal. Since this is a manual process, it may take a lot of time. However, here are the steps to follow.

  • Launch PayPal and navigate to the Activity Page.
  • You will see all your transaction details on the Activity page.
  • Locate the transaction that you want to update and click on it.
  • Now choose the option Add Tracking to PayPal.
  • Enter all the required details along with the tracking number.
  • Make sure that you have entered correctly.
  • Choose the option Order Processed.
  • Once everything is done, you can submit the form.
  • Your customer will receive an email consisting of the order status, tracking number, and other details.

You will have to follow the same steps for each transaction. We understand, it can be a hectic process, especially when you have too many orders to handle. But that’s how it works.

Know About PayPal Seller Protection

So far, we have mentioned “Seller Protection” multiple times in this blog. Now let us explain to you what it is and what benefits it offers.

To put it in simple words, Seller Protection protects you from unwanted disputes with customers. It helps you avoid chargebacks, locked funds, and other types of complaints.

This option is also helpful in growing your business. The main advantages of Seller Protection are:

  • PayPal will compensate for every order that you have fulfilled even if there’s a complaint from the customer’s end that you couldn’t resolve.

One common complaint is that the product looks different from the picture advertised. Other issues may include chargebacks, which are often related to unauthorized transactions or billing issues.

Despite everything, you will still receive compensation from PayPal, especially if you are not at fault.

  • If you are using a courier service to fulfill your order, PayPal will verify the shipment with the courier on your behalf.

PayPal uses this method to check if you have actually shipped the product, and hence Seller Protection is activated in your account.

To avail of these benefits, you need to upload shipment and delivery proof of each transaction. Only then, Seller Protection will be activated. This process may be time-consuming, but it is worth it in the end.

Just so you know, PayPal utilizes an AI to search for correct tracking details and verify them. Since PayPal is a massive company with millions of users, they can’t do these things manually. This is why they leverage the power of AI, which we think is a good thing. It gets the work done faster of course!

Final Words 

PayPal tracking number is crucial information for customers as it helps them track their orders. Every seller should upload the tracking number for each transaction on PayPal. This will not only benefit customers but sellers too. It helps them take advantage of the seller protection option.


Category: How To

About Tessa Love

Tessa Love is a Senior Writer at VOIVO InfoTech. She is very much interested in the latest startups launching in the market. Her work has appeared at various popular media sites such as BBC, The Outline, DAME, etc. Also, she likes to share the latest tech news from the market. To get in touch with Tessa for news reports you can email her on or reach her out on social media links given below.